Recognizing that businesses can spend precious time juggling information from the leasing company to the driver, then back to the leasing company about new vehicle orders, selling used vehicles, replacing service cards, licensing, auditing invoices, gathering taxable benefit information; we simplify this process for our clients. The TLS TotalFleet Program is a successful and proven outsourced solution. It is designed to efficiently care for a company fleet by a dedicated fleet management team who administer the day-to-day vehicle operations.

An outsourced solution means:

• A vehicle policy managed by a dedicated fleet team at TLS
• Tailored program content
• A bundled, value-priced monthly fee, based on the optional services and vehicle count
• Compliance with company policy and procedures
• Expert and professional fleet support in every area

TotalFleet is TLS’s premier vehicle management product. Businesses who adopt an outsourced solution appreciate the professionalism, the flexibility and the cost savings that they receive. Drivers will have a dedicated Customer Service Representative to act as the focal point for their corporate fleet inquiries.  They will have one single contact available for immediate resolution regarding any issues, a CSR who is backstopped by the rest of the TLS team.

The TLS National Service Card assists clients to control and manage their operating expenses. The card is accepted at over 26,000 locations across Canada and provides centralized billing, detailed reporting, and national discounts for our clients. We offer clients a single card solution that is conveniently used by drivers to purchase through a national network of suppliers.

Service card purchases include the following:

• Fuel and top up fluids
• Car Wash
• Maintenance and repairs
• Tires
• Glass replacement
• Collision repairs
• Short-term rental
• Roadside assistance

Fuel

Clients can view comprehensive fuel transactions and exception reporting on-line through Fleet-Ease™.  A customized and consolidated e-invoice is also available to meet the level of detail you require. 

Maintenance Management

Our Maintenance Control Program (MCP) is designed to provide clients with all the necessary resources to achieve before, during and after-the-fact control of maintenance, repair, tire and other operating related expenses. 

MCP addresses key elements for your fleet such as:   

• Administering guidelines in the vehicle operating policy Online vehicle maintenance history
• Authorization decisions by certified auto technicians (English and French)
• Auditing of invoices to ensure accuracy
• Comprehensive suite of reports available in Fleet-ease™

For your fleet to perform optimally, you require specific vehicle standards. We can help you to select vehicles suited to your needs, taking into consideration total cost of ownership, functionality and fuel efficiency. We will help you manage your fleet standards and source vehicles quickly.                                      
                             

 Fleet Policy

• Review existing fleet policy
• Recommend modifications
• Communicate policy to all company car drivers
• Develop New Vehicle Selector
• Administer Corporate Fleet Policy
• Analyze vehicle criteria and requirements
• Perform Life Cycle Analysis
• Develop selector for each model year

 New Vehicle Acquisition

• Administer Corporate Fleet Policy
• Establish replacement parameters
• Identify units to be replaced during model year
• Supply pricing and quotations as required
• Stock locates as required
  
  
  
  
  
  
  
  
  

TLS Fleet Management recognizes the importance of ensuring that our clients’ vehicles are registered properly in accordance with each province’s rules & regulations. This service is done in house. Our Licensing Representatives are experienced and knowledgeable in all aspects of provincial legislation where it applies to vehicle licensing and renewals. 

When putting new vehicles on the road, TLS Fleet Management provides the delivering Dealer the necessary documentation to assist him/her in registering each vehicle correctly in a time efficient manner.

Our Licensing Team also provides the following services to our clients:

• National license plate renewal 
• Provincial transfers
• Lost or stolen plate replacement
• Payment of outstanding fines
• Title management
• Guidance in setting up provincial registration numbers where required

Road safety is important, not only because it enhances driver safety, but also because driver skill is proportional to vehicle operating efficiency.

TLS’ Driver Record Check program provides a clear and concise report outlining key driver metrics to ensure driver records are on side with your corporate risk management policies and guidelines. Our team can help you to select driver education programs that enhance fleet operations.

Some of the program benefits are as follows:

• Identify high risk drivers
• Recommend and manage Driver Education programs
• Manage fleet safety

When an accident occurs it can have a significant impact on your people and your productivity.

Our Accident Services program reduces the administrative complexity in the event of an accident, supports your drivers step by step and minimizes your fleet downtime so your drivers can get back to business.

Let our team of professionals assist you with the following:

• Driver crisis support
• Assistance with towing
• Alternate vehicle procurement
• Adjudicate repair vs. replace
• Claims administration and payment
• Damage cost recovery

The appropriate use of telematics can play an important role in monitoring the efficient use of your fleet vehicles.

At TLS, we proactively consult with our clients to ascertain their needs and then determine the solution that best matches their telematics requirements.

Features and Benefits include:

Productivity

• Quicker response to customer service calls
• Improving the daily and weekly job completion ratio per employee
• Validating arrival and work allocation times for customer invoicing purposes
• Ensuring that the vehicle is operating in an assigned territory during assigned hours doing authorized work

 Driver Safety

• Identifying individuals that require guidance or remedial action:
  • Seat belt usage
  • Speeding
  • Harsh braking
• Determine a vehicle and employee’s location (accident or health related)

Cost Reduction

• Lower  insurance premiums
• Eliminate excessive idling and fuel expenditures
• Enhance route optimization
• Avoid premature or unnecessary vehicle maintenance

The TLS telematics program covers the installation of telematics devices on both new and existing vehicles, and provides customized funding, billing and service options.

TLS has an efficient online taxable benefit mileage reporting solution. TLS Fleet Management’s Taxable Benefit Program Team incorporates up-to-date knowledge of government legislation that has a direct impact on our clients; all taxable benefit calculations prepared by TLS Fleet Management are in compliance with current tax legislation. We work with our clients to determine the optimum timing for completion of the required reports to meet their payroll deadlines. 

As determined by the client, regional contacts and/or drivers have access to an on-line system in Fleet-Ease™ to enter personal and business km throughout the year and additional notes as required.

Reporting functionality includes:

• Odometer readings missing or requiring update
• Comprehensive taxable benefit summary report in excel format
• Individual sheets with the taxable benefit calculation itemized

At the end of a fleet vehicle’s life-cycle, ensuring the highest resale value is critical to managing the total cost of ownership. TLS’ unique multichannel remarketing service maximizes the resale of your off-lease vehicle. Our customer focused remarketing model has a strong track record for success throughout Canada.

CARbid™

CARbid™ our on-line sale captures the vehicle’s image and condition and displays it to registered dealers bidding from across North America.

Remarketing Centres

Remarketing Centres in all major cities across Canada that showcase vehicles in a detailed condition to dealers from local markets as well as on CARbid™.

Driver/Employee Purchases

Driver/Employee Purchases are simplified by our team to shorten the sale cycle and reduce your fleet costs.

Auctions and Dealers

We have the tools in place and relationships across Canada to closely monitor vehicle market conditions and earn greater than market pricing.

Contact us for more information about the products and services we offer.